To get the best value out of Microsoft 365 Copilot and unlock its full potential, active optimisation is crucial. Once you’ve introduced Copilot into your business, it’s important to continuously improve and refine your usage, ensuring a sustained return on investment. This blog guides you through some essential Copilot tips for post-implementation optimisation. 

Dan Hall, Technologist Data Centre & Cloud Practice

Copilot tip 1: Train your users and foster a culture of continuous curiosity

One of the most important Copilot tips post-deployment is to ensure that every user is effectively upskilled. So you’ll need to organise some initial Copilot training  sessions to familiarise developers with Copilot's features and best practices. 

But to optimise your ROI, it’s vital that the learning doesn’t end there. Encourage users to explore and experiment to discover Copilot’s full potential, and establish channels for colleagues to share their Copilot experiences, successes, and challenges. This fosters a collaborative learning environment and accelerates collective knowledge acquisition.

Copilot tip 2: Share use cases and prompting successes

To gain the most out of any AI, aligning it to a use case, problem to solve or process to improve is vital, and Copilot is no different. Share those successes via champions groups, sessions and by sharing prompt libraries and strong working examples.

Copilot tip 3: Monitor usage, measure impact and gather feedback

Keep track of Microsoft 365 Copilot costs and benefits. You won’t know if you’re getting a good ROI from Copilot unless you measure the effect it is having on productivity post-deployment. This can be achieved with a mixture of automated metrics, strategic monitoring and user feedback. 

First of all, it’s easy to get some basic statistics on how Copilot is being used. In Microsoft 365 Copilot, go to the Usage tab in the admin centre to get an overview of adoption, retention, and engagement with Copilot within your organisation.

Additionally, you should regularly assess the impact of Copilot on your development processes. Track metrics like developer productivity, code quality and development cycle times to quantify the benefits and identify further optimisation opportunities.

Finally, don’t underestimate the value of user feedback straight from the horse’s mouth. Actively solicit feedback from colleagues through surveys, focus groups or informal discussions. This will help you to identify areas where Copilot is providing a good ROI, and where it can be further optimised to meet the needs of your organisation and users.

Copilot tip 4: Stay updated with Copilot's evolution

As with all AI, Copilot won’t stay still for long. So, if you’re going to get the most out of your deployment, it’s vital to keep up-to-date with the latest updates and improvements as they are released, leveraging new features and functionalities as they evolve.

For expert Copilot tips and tricks, it can also be valuable to engage with Copilot community forums and online resources, where you’ll learn from other users, discover best practices and stay informed about the latest trends and advancements.

Copilot tip 5: Make it part of your every day

Copilot is a powerful tool, but it needs to become part of your everyday to be valuable. Using Copilot for repeatable tasks should become second nature just like tools such as Teams have and the more you use it the more valuable it will be to you.

Conclusion

If you want to get the best from Copilot, it’s worth the extra effort to optimise, evaluate and adapt your usage across the organisation. So, by following these Copilot tips post deployment, you’ll be well positioned to ensure that Microsoft Copilot remains a valuable asset in your organisation, delivering a strong return on investment for your business. 

Ready to deploy Copilot and reap the benefits it can bring? Talk to our team: book an envisioning call today.