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Despite global economic challenges, businesses remain committed to technology transformation, with four out of five CEOs increasing digital technology investments according to Gartner. 

Automation is changing IT operations. It is not just supporting highly skilled subject matter experts to be more productive and effective in an incredibly challenging operational environment; it is delivering business certainty and confidence in digital transformation journeys.

Head of Technical Strategy & Direction Dene Lewis , explains why automating IT operations is key to empowering talented IT experts and realising the digital transformation journey.