Our Purpose
To transform people’s experiences, and people’s lives, through technology. We make people’s lives more straightforward, more productive, more fulfilling and more enjoyable by providing the intuitive IT services they need every day
Our Company
We are committed to developing people within CAE and we continually invest in our people through a shared passion for learning and development
Our Culture
We create a culture where everyone matters. Being able to feel connected to our purpose is vital, but it is knowing people matter and are valued that allows us to feel fulfilled
YOU’RE IN GOOD HANDS
We focus on building long term trust with our customers, so they can achieve better outcomes for the long term
We’re our customers’ trusted advisors – the people they turn to for expert support and guidance every day.
94%
Customer Satisfaction
38 minutes
Average Response Time
12.4 hours
Average Resolution Time
More Good Days for our Customers
It is more than just our job when we think about what we help our customers to achieve
Helping the NHS fight from home
“The CAE team had helped newly remote staff, unused to working from home and dealing with the personal impact of a changing world, were able to work from home seamlessly, accessing clinical applications quickly and securely. The team are delighted that the agile approach taken resulted in a successful deployment for BCUHB, allowing them to concentrate on supporting the NHS during a critical time.”
Gold star network for teachers & students
“Right first time, rapid, zero touch provision and deployment. After testing the delivery service at five schools in the pilot phase, CAE were able to hand over a consistent, streamlined operating model for WCBC to deploy, which was easy for us to scale and repeat for the remaining 65 schools.”
Retail store 'heart & lungs' transplant
“Having worked at Coop for 20 years, in all my time I have never completed a project in store operating hours, working with CAE we took this one stage further and removed the hearts and lungs of the store whilst the store was trading with a downtime of 45 seconds, this is one of the most outstanding pieces of work I have ever seen delivered.”
